Resources / Case Studies
SOUTH AFRICA
Machine-as-a-Service Shines the Light
COVID-19 has permanently changed the way the world will operate. Companies are now learning to operate based on a new normal. Managing businesses in increasingly uncertain environments is the new challenge for most executives. Companies that are able to move out of their comfort zone and traditional ways to a more flexible model will be the new rising stars.
By deploying IIoT technology, CHEM has transformed its business model from just selling a product to offering Machine-as-a-Service. Rather than rely on one-time sales, CHEM is enhancing its base to include customers that want to use machines on a need-to basis through remote services. This transformation has also helped reduce the effort of deploying and maintaining machines by 50%.
Summary
Challenges
- High and recurring operational expenditure for maintaining equipment at remote areas
- Wired network is unavailable for data transmission
- Harsh environments in rough rural terrains
Solutions
- Remote I/O with a built-in cellular function collects and transmits data status through 3G communication
- Click&Go Plus™ control logic for event alert setting for optimized bandwidth utilization
Results
- Transforming a traditional machine-selling model to Machine-as-a-Service and increasing sales revenue
- Enabling live monitoring of the system through reliable cellular communications
- Saving 50% manpower cost on maintenance